How to buy? - Part of the Terms and conditions that relates to the procedure of buying
III. Making the Purchase Agreement between the Operator and the Costumer
III.1. Beside the contractual relationship that is bound when the Costumer starts browsing the web-shop, a Purchase Agreement is made between the Operator as a seller and the Costumer, which will be handled by the directive of the order and confirmation, and by the orders of the Terms and conditions.
The Operator is bound to confirm the order of the Costumer in 168 (hundred and sixty-eight) hours. Unless, the Costumer will not be bund by his/her offer validity.
III.2. By sending the order the Costumer agrees with the Terms and conditions. The agreement is made, after the fulfilling of the order and the checking of the data, on the conditions, defined below:
When the email containing the following information, about the dispatch of the package to the Costumer or the transport of the package, and about the date of the delivery, is sent to the Costumer. The ordered product can not be bought with a personal service. This is excluded by the Operator.
With the e-mails with the information, above, according to the Hungarian Government Decree No. 45/2014.(II.26.) “distance contract” is made between the Operator as a seller and the Costumer.
III.3. The received orders are kept by the Operator in an electronic way, they can be seen by the Costumer later.
According to the Act CVII of 2001 on certain issues of electronic commerce activities and in information society services, the Operator and the Costumer are agreed that the order made in the web-shop is a written contract and it is directed by the Hungarian law.
The communication between the Operator and the Costumer, done via the e-mail address that had been submitted by the Costumer during the registration process, or had been given at his/her order data, is handled as written communication.
As the agreement between the Operator and the Costumer is handled as a written contract, the parties agree that the conformational email sent by the Operator to the order of the Costumer, is an agreement between the Operator and the Costumer and if it is being sent in an e-mail is equal to the 18th paragraph of the Hungarian Government Decree No. 45/2014.(II. 26.), which is about the requirements of the “written confirmation”.
Because of the rules written above the Operator asks the Costumer’s attention to read the documents of the order carefully and keep them – before they have been sent or received-, as well.
III.4. The products of this web-shop can only be ordered via this web-shop online.
III.5. Before the first buy from this web-shop, the Costumer is bound to register, or after a later order the Costumer has to log in to his/her registered personal account made on the web-shop previously. Registration makes the order easier and also helps in getting possible discounts.
The order can only be accepted and fulfilled by the Operator if the Costumer fulfills the required data on the website including shipping, billing data and the amount of the ordered product. The Operator takes no responsibility for the damages caused by the neglecting of this activity.
III.6. The transport or additional costs caused by not fulfilling the necessary data (address, information) properly have to be paid by the Costumer. If the submitted order lacks the information on which the Costumer can be accessed then the Operator will not fulfill the order.
The Costumer has to submit his/her phone number properly, as the Operator has the right to either call the Costumer, or send an SMS message about the transport of the ordered product.
III.7. In the web-shop, the goods can be add to the virtual cart by clicking on the button “Add to cart” on the own pages of the goods.
After picking the certain goods the process of the order can only be started by clicking on the button “Payment” where the Costumer has to give a transport address, paying method and then the order can be made and sent.
III.8. The Operator treats each of the orders separately, thus the more orders made by the same costumer will be not be treated as one order, they will be transported in separated packages, because of that the cost of the transport have to be paid for every ordered package.
III.9. The prices in the web-shop contain VAT and are gross prices.
The prices in the web-shop stand until they are changed or cancelled.
III.10. The pictures and information of the products in the web-shop are given for information purposes only and they can be different from the real number of the products that are in stock. Because of the changes in the stock in some cases some goods can be seen as they were “on stock”, but they are not.
For these mistakes the Operator does not take responsibility, but after recognizing the mistake, the Operator will provide information about it to the Costumer.
III.11. The Operator has to make sure that the ordered goods are transported to the given transport address that has been confirmed by previously, according to the conditions given in the confirmation of the order and in the Terms of conditions.
III.12. The Costumer can take over the ordered good at the address, that has been given by him/her during the ordering and can pay for the good and for the indicated incremental costs (transport, price of the cash on delivery) on the delivery, or previously, according to the conditions defined in the Terms and conditions.
III.13. The price of the ordered products and the possible incremental costs (which are always indicated when the order is made) can be paid by preliminary bank transfer, or by Using PayPal, or safe way of paying by credit card on the internet.
III.14. The ordered products will be taken to the given transport address, via courier service.
If the chosen product(s) are on stock –, they will be given to the courier in 3 workdays. In other cases the Costumer will get a notification about the calculated delivery date via e-mail, or will be called on the phone.
Those goods that have been ordered and are on stock, or that have been delivered after procurement, are kept by the Operator for maximum 5 workdays.
The Operator cannot keep the ordered products for more than 10 workdays, and cannot deliver the products later because of that.
III.15. If the certain good is on stock the Operator can fulfill the orders that have been given properly in 5 workdays.
The Operator tries to fulfill the certain deadline, but does not take responsibility if the order cannot be fulfilled in the usual amount of working days. In case of a possible delay the Operator can but is not bound to tell the Costumer about the delay.
III.16. At the time of the delivery the Costumer is bound to check whether the package is damaged, to check the amount of the delivered pieces, and to sign the receipt. If the package is damaged, it has to be recorded in the Transcript.
It is advised to check whether the goods are damaged at the delivery, and in the case of a shortage in the quantity or damage, they have to be recorded int he Transcript, immediately. For a package that is not damaged, it can only be taken over by the Costumer to his/her ow responsibility.
In the case of a “distance contract”, if there is not anything written in the Transcript, there is a limited chance to exercise the governing right of withdrawal, to quantitative objection, or to validate warranties.
A complain because of quantity or damage can only be accepted, if there is a video, about the opening of the package, submitted to the Operator which has high quality, has not been edited , and on which it can clearly be seen that the package was not opened in the beginning of the video and it shows what the box contains (all of the sides of the box is recorded on the video).
III.17. If during the transport, the delivery is unsuccessful, the transporter will leave a note, because of that, and only one time the transporter will try to deliver the package. The transport is being made on workdays between 8-17 hours.
The Costumer is bound to give a transport address and a phone number on which he/she is available in this period of time.